Privacy Policy

Koppens Development Services Limited
Trading as Koppens Drainage Services

Effective Date: 14 January 2026

Koppens Development Services Limited (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

By using our website or contacting us, you agree to this Privacy Policy.

1. What personal information we collect

We may collect the following information:

Your name
Email address
Phone number
Physical address
Job or enquiry details
IP address and browser information
Website usage data (such as pages visited and time spent on site)

We only collect information that is necessary to provide our services.

2. How we collect your information

We collect information when you:

Fill out a contact form
Email or phone us
Request a quote
Use our website

Some information is provided directly by you, and some is collected automatically through website tools.

3. Why we collect your information

We collect personal information to:

Respond to enquiries
Provide quotes and services
Communicate about your job
Improve our website
Meet legal and regulatory requirements

We do not sell or trade your personal information.

4. How we store, use, and share your information

Our website is hosted on the Wix.com platform. Your information may be stored through Wix’s secure servers, databases, and applications protected by firewalls and security systems.

Some information may be stored on servers outside New Zealand. We take reasonable steps to ensure your information is protected in line with New Zealand privacy standards.

We may only share your information when:

It is required to provide our services
It is required by law
You have given consent

We do not share your information for marketing purposes.

5. How we communicate with you

We may contact you by:

Phone
Email
Text message

This will only be for business-related purposes such as:

Responding to enquiries
Providing quotes or invoices
Service updates
Important job-related communication

You can ask us to stop contacting you at any time.

6. Cookies and tracking tools

Our website uses cookies and tracking tools (such as Google Analytics) to:

Understand how visitors use our site
Improve website performance

Cookies do not personally identify you. You can disable cookies in your browser settings.

Third-party services used through Wix may have their own privacy policies.

7. Your rights under New Zealand law

Under the Privacy Act 2020, you have the right to:

Request access to your personal information
Ask for corrections
Request deletion of your information
Withdraw consent for use of your information

To make a request, contact us:

Phone: 027 263 7390
Email: andrew@kds.net.nz
Mailing Address:
240D Minden Road
Te Puna, Tauranga
New Zealand

8. Privacy complaints

If you believe we have breached your privacy, please contact us first so we can try to resolve the issue.

If you are not satisfied with our response, you can contact:

Office of the Privacy Commissioner (New Zealand)
Website: www.privacy.org.nz
Phone: 0800 803 909

9. Data breach notification

If a privacy breach occurs that may cause serious harm, we will notify affected individuals and the Office of the Privacy Commissioner as required by law.

10. Privacy policy updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new effective date.

11. Contact us

For any privacy-related questions or requests, please contact:

Koppens Development Services Limited
Trading as Koppens Drainage Services

📞 027 263 7390
📧 andrew@kds.net.nz
📍 240D Minden Road, Te Puna, Tauranga, New Zealand